Frequently asked questions
What would you like to know?
Find answers about Steerly and supervised practice. For questions about a purchase or your account, you can contact us directly.
Trial and payments
How does the trial work?
Steerly Pro offers a 14-day trial if you are eligible for the offer. The subscription then continues with payment for your chosen billing period unless cancelled.
Where can I see the current price?
The pricing page shows VAT-inclusive totals for the four billing periods. The price for your purchase is also shown in the app before you order the subscription.
How do I pay and how does renewal work?
You pay in advance through Stripe using the method you choose when ordering, such as a bank card, Apple Pay or Google Pay. The subscription renews automatically for the same length of time unless you cancel before the current period ends.
How do I stop the next renewal?
Cancel in the app or by email before your current paid period ends. There will be no further renewal, and you keep access to the paid features until that period ends. Your account and access to free features remain.
Who should hold the account and pay?
The person who creates the account is the User, the contracting party responsible for the subscription and payment – not automatically the learner or supervisor. You must be at least 16 to have an account, with guardian approval if you are under 18. To order a subscription, you must be at least 18 with legal capacity, or have your guardian’s consent to the order.
Can the learner and supervisor share an account?
The account is personal and must not be shared or transferred. Handing over the phone to review a practice session once parked is not the same as sharing an account or giving someone your login details.
What happens to previous practice sessions?
Data and history are not deleted simply because the subscription ends, but access may be restricted. They become accessible again with a new subscription if they are still retained. Account deletion and the privacy notice’s retention rules still apply; data is not kept indefinitely.
What if I change my mind about the purchase?
You have a 14-day right of withdrawal from the day you take out the subscription. Send a clear notice by email before that period expires. If the paid features have already begun to be provided, a proportionate charge may apply for that time. This right is separate from the trial and from stopping the next renewal.
How do I close my account?
You can close your account by email or through the functions available in the service. This ends the User Agreement, closes the account immediately and ends all access to free and paid features. Any current subscription also ends. Fees already paid are not refunded unless your right of withdrawal or mandatory consumer law entitles you to a refund.
About Steerly
Has the introductory-course requirement been removed?
Yes. The introductory-course requirement was removed on 1 August 2026. The other requirements remain: the supervisor must be at least 24, have held the relevant licence category for at least five of the past ten years and apply for approval as a supervisor. The learner needs a learner’s permit (körkortstillstånd). Read the full requirements at Transportstyrelsen, the Swedish Transport Agency.
Does Steerly give us permission to start practising?
No. The app does not replace a learner’s permit or approval to supervise the learner. Check what applies to you with Transportstyrelsen before you start.
How does Steerly fit alongside a driving school?
Steerly gives private supervised practice a structure. You can use the app’s lesson goals and briefings for practice sessions between driving-school lessons.
Do we take the theory test in the app?
No. The app’s quizzes and chapter tests are for practice. The official theory test and driving test are taken with Trafikverket, the Swedish Transport Administration.
Who built the app?
Steerly is developed by a small team in Uppsala.
Theory and supervised practice
Does every lesson have a GPS route?
No. GPS support is used when a lesson needs a particular traffic environment. Early lessons can be stationary or take place in quiet areas without a generated route.
Can we practise outside the lessons?
Yes. In Fri körning (driving outside the lesson plan), the app records time and distance during the practice session.
How is the theory organised?
The theory has five chapters with 38 lessons. Each lesson is followed by a quiz and each chapter by a test, so you can practise and check your understanding.
Can I study theory without a car?
Yes. You can read the theory and take quizzes separately from driving. Your supervisor does not need to be there.
What is included in Steerly Pro?
GPS-guided lessons, custom route planning and driving assessments. The service’s free features are available without a subscription.
Feedback for both seats
How does the assessment work after a practice session?
Once you have parked, the supervisor assesses the driving and may assess their own supervision. The phone is then handed to the learner, who may assess their own driving and give feedback on the supervision. Feedback on supervision never changes the learner’s result in the app.
What is the learner’s feedback about?
How clear the instructions were and the atmosphere during the practice session, not the supervisor as a person. Feedback on supervision never changes the learner’s result in the app.
Does everyone have to answer everything?
No. The supervisor’s assessment of the driving is required. The supervisor’s self-assessment, the learner’s self-assessment and the learner’s feedback on the supervision are optional.
Languages and phones
Which languages are available in the app and on the website?
Both the app and the website are available in Swedish, English and Arabic. The app images on the website show the Swedish interface.
Which phones is the app designed for?
Steerly is developed for iOS and Android. Contact us to check support for your phone or get help finding the app.
Still have a question?
Contact us about the app, your account or a purchase. You do not need to be signed in to the app to ask.
